PRACTICE CHARTER

We will...

• Be prepared to give an explanation of any proposed treatment.
• Refer you to a consultant if we feel that it is in your best interest.
• Provide emergency care to people within our practice area.
• Give you full information about services we offer.
• Give you access to your health records after 1991 if appropriate.
• Ensure that our staff maintains strict confidentiality of these records.

We ask you to...

• Keep your appointment and tell us as soon as possible if you cannot keep them.
• Help us by only asking for, when truly necessary, a home visit when too ill to attend the surgery.
• Keep us informed if you change address or telephone number.